Increase in the national minimum wage- 2011

National minimum wage

Minimum Wage

 

From 1st october 2011, new National Minimum Wage (NMW) rates will come into force. The NMW applies to nearly all workers in England, Scotland & Wales and sets hourly rates below which you must not allow pay to fall.

For pay reference periods beginning on or after 1st October 2011, you will have to pay all eligible workers the following:

  • £6.08 an hour to Adult workers aged 21 and above
  • £4.98 an hour to workers aged 18-20
  • £3.68 an hour to workers aged 16-17
  • £2.60 an hour to Apprentices

The daily accomodation offset.

You will be able to offset from the NMW an amount of £4.73 per day for each day that you provide a worker with living accomodation.

What happens if workers are underpaid?

Employers who do not pay the correct minimum wage will be issued with an fine of up to max £5000. You will have to pay this even if the underpayment was a mistake !

The most serious cases could be subject to an unlimited fine.

HM Revenue & Customs (HMRC) are responsible for enforcing the law on the national minimum wage and they will follow up complaints from workers and other sources.

For professional & impartial Business advice contact Janette Whitney at Award Winning Business Consultants, Janette Whitney & Associates on 01403 733671 or email jw@whitneyassocs.co.uk

 

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‘Green’ Grants for Business

Green Thinking

 

There’s lots of government legislation in place to ensure that UK businesses meet the minimum standards required to minimize their impact on the environment.

 

 

 

How these regulations will affect you will depend on the size and type of your business, as well as the sector you operate in and the process you have in place.

For more detailed information on how these regulations might affect your business, visit the NetRegs website:  

What to do First

 If you’re not sure where to start with going green, then getting an environmental consultant to come in and spend some time with your business to understand where it can save energy is a worthwhile investment.

It can save you as much as 10% through no-cost measures and generally businesses can save over 20%.

Funding

The good news is that there are various grants and soft loans available to businesses to help you comply with these regulations

One such scheme recently announced is a £4 million loan fund to help South East based businesses improve their sustainability.

Backed with £3.8 million from the European Regional Development Fund, SEEDA’s new South East Sustainability Loan Fund is expected to support around 2,500 companies across the region.

They will be able to lend between £20,000 and £200,000 to reduce waste, develop sustainable technologies, and focus on sustainable procurement.

Participating firms will also undergo training and environmental audits “in order to establish methods that boost profits through energy reduction”.

 To help you to keep up to date with the many different grant schemes available to your business visit www.greengrantsmachine.co.uk.

Need help with funding for your business?

 

 Then please contact me at Janette Whitney & Associates on 01403 733671 for professional, impartial advice & Solutions.

 

     

CAN YOU AFFORD TO LOSE CUSTOMERS?

   

Is this your Customer?

In the current tight trading climate , it is now more important than ever to hold on to your customers especially as a recent survey for T Mobile  has revealed that on average each lost customer costs small firms £4910 in lost profits.

 

The survey identified that a lack of responsiveness is viewed as the biggest cause of poor customer service. Key survey findings are:

  •  Each lost customer costs small businesses £4910
  • 37% state that a lack of responsiveness is to blame for poor customer service
  • 90% of small businesses aim to reply to customer calls and emails within 24 hours
  • Small business owners spend on average 37% of their time away from the office
  • Over a fifth of small businesses believe that mobile technology increases responsiveness by more than 50%

  

In the last 12 months, small companies have lost a least 4 customers each which could equate to c £20,000 in lost profits!

 

Even though the survey showed that 88% of business reply to customer emails and 93% return customer calls within 24 hours, with a third of businesses responding to customer complaints immediately – there is still a need to review speed of response to customers if businesses are to remain competitive and retain customers.

Evidence suggests that larger competitors are much quicker to respond to customers and this is a significant threat to small businesses. An immediate response to customers is obviously ideal, but at the very least small businesses should examine ways in which queries either via phone or email can be replied to within a maximum of one to three hours. (What would you expect if you were the customer?)

 As resources can be limited for small businesses it is important to consider how technology, especially internet enabled mobile devices, can be used to ensure that customer relationships are never jeopardised through a lack of responsiveness.

Superior Customer service is key for small businesses not only to compete more effectively with larger companies, but to thrive and prosper.

For professional & impartial business advice contact Janette Whitney  at Award Winning Business Consultants, Janette Whitney & Associates on 01403 733671

 

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Thought for the day

 
“Despite the cost of living, have you noticed how popular it is?”
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Get the blood flowing!!

How many times have you sat at your desk and stared blankly at your computer screen- totally uninspired?

Well, us humans need to be more active than we are in todays lifestyles as I am sure you appreciate,Sitting down all day at a desk does nothing for our ability to be focussed on our jobs or motivation to be fantastic. We need to exercise- so take a break when you have read this and walk around a little.

When you sit back at your desk you will feel better and you will be more motivated towards your work. Movement gets the blood pumping around the body and therefore more oxygen to the brain. Try it.- it works.

So if you want inspired Business advice  or business growth strategies covering sales, marketing, finance, business development and more,  you have come to the right place. 

Contact us now for a free initial consultation on 01403 733671

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Welcome

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Hello and welcome to the Janette Whitney & Associates Blog.

In the course of helping hundreds of businesses we have gathered a number of excellent resources for companies looking to:

  • Plan and implement growth strategies
  • Increase sales & profits
  • Develop robust financial targets
  • Create greater efficiencies 
  • Manage their cashflow more effectively
  • Understand and plan an exit strategy
  • Raise finance

We are in the process of distilling some of this information into this blog for free use within your business. We can help to apply these strategies and manage the process to completion. Read more about us.

 

Contact us now for a free initial consultation on 01403 733671.  

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