Ok so it’s a recession -Time to sharpen up your sales techniques to ensure you keep those sales coming in. Here are some tips to help you improve your performance.
1. Understand that people buy people – work on the personal connection with your customer.
2. Ask questions- understand their needs before offering your solutions.
3. Listen harder and for longer – don’t interrupt with your sales messages.
4. Offer your solution as a question: ‘ Would I be correct in saying that you’re looking for……’
5. Be an expert but not a bore.
6. Take your time, or more accurately move at the customers pace
.
7. Follow up- following delivery- prepare the ground for the next sale.
8. Particularly now- don’t avoid the small sale, it’ll start the relationship and build customer confidence.
9. Take a colleague on a sales call – the feedback is invaluable.
10. Don’t waste time on a no-hoper – decide on when to call it a day and stick to it.
For professional & impartial Business Advice contact Janette Whitney & Associates, Business Consultants on 01403 733671
Filed under: Sales & marketing | Tagged: Business advice, Business Growth, recession, sales tips, small business, start ups |
Leave a Reply